1. Introduction
AllSocials respects your privacy and is committed to processing personal information responsibly,, securely and in accordance with applicable data-protection requirements.
By using AllSocials, you acknowledge the practices described in this Privacy Policy.
2. Information we collect
The information collected depends on how you interact with AllSocials and may include:
- Your name, email address and account login information.
- Account-verification and customer-support information.
- Wallet deposits, transaction references, balances and payment status.
- Order references, purchased products, quantities, prices and delivery status.
- Messages, screenshots and evidence submitted when contacting customer support.
- Device, browser, IP address, session and website-usage information.
- Security records used to detect suspicious activity, unauthorised access and fraud.
3. Payment information
Payments may be processed by an independent payment-service provider. The payment provider may collect financial information necessary to complete and verify a transaction.
AllSocials may receive transaction references, payment status, amount and related confirmation details. Complete bank-card details are not intended to be stored directly by AllSocials.
4. How we use information
We may use collected information to:
- Create, verify and maintain customer accounts.
- Process wallet deposits, purchases and transaction records.
- Deliver purchased credentials through the buyer dashboard.
- Provide customer support and investigate order-related complaints.
- Detect fraud, payment abuse and unauthorised access.
- Enforce our Terms of Service and protect users and the marketplace.
- Maintain, improve and troubleshoot the website.
- Comply with applicable legal and regulatory obligations.
5. Lawful reasons for processing
Depending on the circumstances, AllSocials may process information because it is necessary to provide the service requested by you, comply with a legal obligation, protect legitimate business and security interests, or because you have provided consent.
Where processing is based on consent, you may withdraw that consent. Withdrawal does not affect processing lawfully completed before the withdrawal.
6. Digital account credentials
AllSocials may store and process account credentials made available for marketplace delivery. Reasonable technical and organisational safeguards are used to protect these credentials from unauthorised access.
Purchased credentials are made available only through the appropriate buyer account and order record. Buyers are responsible for keeping their AllSocials login details private and securing delivered accounts immediately.
7. When information may be shared
AllSocials does not sell customers’ personal information. Information may be shared only where reasonably necessary with:
- Payment providers that process or verify transactions.
- Hosting, database, email, security and technical-service providers.
- Professional advisers assisting with legal, accounting or compliance matters.
- Regulators, courts or law-enforcement authorities where disclosure is legally required.
- A successor organisation in connection with a lawful business transfer, restructuring or acquisition.
Service providers should only receive information necessary to perform their assigned services and must handle it appropriately.
8. Cookies and sessions
AllSocials may use essential cookies and similar technologies to keep customers logged in, protect account sessions, remember necessary preferences and maintain website security.
You can control cookies through your browser settings. Disabling essential cookies may prevent login, wallet, marketplace or checkout features from working correctly.
9. Data security
AllSocials uses reasonable administrative and technical safeguards designed to protect information against accidental loss, unauthorised access, alteration, misuse or disclosure.
No website, database or internet transmission can be guaranteed to be completely secure. Customers must use a strong password, protect their devices and log out when using a shared device.
10. Data retention
Personal information is retained only for as long as reasonably necessary to provide services, maintain transaction and security records, resolve disputes and satisfy applicable legal, accounting or regulatory obligations.
Some order and transaction records may need to be retained after an account is closed. Information that is no longer required may be deleted, anonymised or securely archived.
11. International service providers
Some hosting, payment, communication or technical-service providers may process information outside Nigeria. Where personal information is transferred internationally, reasonable steps will be taken to ensure that the information receives appropriate protection.
12. Your privacy rights
Subject to applicable law and any lawful limitations, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of information that is no longer lawfully required.
- Object to or request restriction of certain processing.
- Request transfer of eligible information in a usable format.
- Withdraw consent where consent is the basis for processing.
- Lodge a complaint with the Nigeria Data Protection Commission.
We may need to verify your identity before completing a privacy request. Certain information may be retained where required by law or necessary to establish, exercise or defend a legal claim.
13. Children’s privacy
AllSocials is intended for individuals who are at least 18 years old. We do not knowingly provide marketplace services to children or intentionally collect personal information from them.
14. External platforms and links
AllSocials may contain links to payment providers, Telegram, social-media platforms and other third-party services. Those services maintain their own privacy practices and are responsible for information collected directly through their websites or applications.
15. Changes to this policy
This Privacy Policy may be updated to reflect changes to AllSocials services, security practices or legal requirements. The revised policy becomes effective when it is published on this page.
16. Contact us
To submit a privacy request or ask a question about this policy, contact AllSocials support through:
You may also learn about your complaint rights from the Nigeria Data Protection Commission .